Unit One  Basic Knowledge of Business-Letter-Writing

Brief  Introduction

New Words and Expressions

Notes

Useful Expressions on Opening Sentences and Closing Sentences

Exercises

 Unit Two  Establishing Business Relations

 Brief  Introduction

New Words and Expressions

Notes

Useful Expressions on Establishment of Business Relations and Credit Status

Exercises

Unit Three  Enquiries and Replies

Brief  Introduction

New Words and Expressions

Notes

Useful Expressions on Enquiries and Replies

Exercises

Unit Four  Offer and Counter-offer

Brief  Introduction

New Words and Expressions

Notes

Useful Expressions on Offer and Counter-offer

Exercises

Unit Five  Order and Conclusion of Business

Brief  Introduction

New Words and Expressions

Notes

Useful Expressions on Order and Conclusion of Business

Exercises

Unit Six  Payment

Brief  Introduction

New Words and Expressions

Notes

Useful Expressions on Payment

Exercises

Unit Seven  Letters of Credit

Brief  Introduction

New Words and Expressions

Notes

Useful Expressions on Letters of Credit

Exercises

Unit Eight  Packing and Shipment

Brief  Introduction

New Words and Expressions

Notes

Useful Expressions on Packing and Shipment

Exercises

Unit Nine  Insurance

Brief  Introduction

New Words and Expressions

Notes

Useful Expressions on Insurance

Exercises

Unit Ten  Complaints and Claims

Brief  Introduction

New Words and Expressions

Notes

Useful Expressions on Complaints and Claims

Exercises

Unit Eleven  Agency

Brief  Introduction

New Words and Expressions

Notes

Useful Expressions on Agency

Exercises

Appendix I 

Appendix II

参考译文与练习答案

参考文献